How To Fix PTRM_WEB_UI013 - IGS not configured for country &1; contact your travel manager

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 013

• Message text: IGS not configured for country &1; contact your travel manager

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI013 - IGS not configured for country &1; contact your travel manager ?

  The SAP error message PTRM_WEB_UI013 indicates that the Integrated Global Services (IGS) is not configured for a specific country in the SAP system. This error typically arises in the context of travel management when users attempt to access travel-related functionalities that require IGS configuration.
  
  Cause:
  
  Missing Configuration: The IGS is not set up for the specified country in the SAP system. This could be due to a lack of necessary settings in the configuration tables or missing entries in the relevant customizing settings.
  Travel Management Settings: The travel management module may not have been fully configured to support the specific country, leading to this error when users try to access travel services.
  User Role/Authorization Issues: Sometimes, the user may not have the necessary roles or authorizations to access the IGS features for that country.
  
  
  Solution:
  
  Contact Travel Manager: As the error message suggests, the first step is to contact your travel manager or the person responsible