How To Fix PTRM_SE_GEN023 - Employee ID &1 - &2 is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_SE_GEN - Message class for the PTRM_SE_PROXY package

• Message number: 023

• Message text: Employee ID &1 - &2 is missing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_SE_GEN023 - Employee ID &1 - &2 is missing. ?

  The SAP error message PTRM_SE_GEN023, which states "Employee ID &1 - &2 is missing," typically occurs in the context of SAP's Personnel Time Management (PTM) or related modules. This error indicates that the system is unable to find the specified employee ID or that the employee ID is not properly configured in the system.
  Cause:
  
  Missing Employee Record: The employee ID specified in the error message does not exist in the database.
  Incorrect Employee ID: The employee ID may have been entered incorrectly, leading to a mismatch.
  Data Synchronization Issues: If your system is integrated with other systems (like HR or payroll), there may be synchronization issues causing the employee data to be out of date.
  Authorization Issues: The user may not have the necessary permissions to view the employee record.
  Data Deletion: The employee record may have been deleted or archived, making it unavailable for the current operation.
  
  Solution:
  
  Verify Employee ID: Check the employee ID in the system to ensure it is correct. You can do this by navigating to the relevant HR or employee management transaction (e.g., PA20 or PA30).
  Check Employee Status: Ensure that the employee is active and not archived or deleted. If the employee has been terminated, their record may not be accessible in certain contexts.
  Data Consistency Check: Run consistency checks in the HR module to ensure that all employee records are intact and properly configured.
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee data. This may involve checking roles and permissions in the user profile.
  Integration Check: If your SAP system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that there are no errors in data transfer.
  Consult with HR: If you are unable to resolve the issue, consult with your HR department or SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to check employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to Personnel Time Management for additional context on employee data management.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.