How To Fix PTRM_SE_GEN021 - &1 failed! Package size = &4. EmployeeID range - &2 to &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_SE_GEN - Message class for the PTRM_SE_PROXY package

• Message number: 021

• Message text: &1 failed! Package size = &4. EmployeeID range - &2 to &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_SE_GEN021 - &1 failed! Package size = &4. EmployeeID range - &2 to &3. ?

  The SAP error message PTRM_SE_GEN021 typically indicates an issue related to the processing of a specific package size during a data transfer or processing operation in the SAP system. This error is often encountered in the context of personnel administration or related modules, particularly when dealing with employee data.
  Cause:
  The error message can be caused by several factors, including:
  
  
  Data Volume: The package size specified in the operation exceeds the allowed limit set in the system configuration. This can happen if you are trying to process a large number of records (employees) in a single transaction.
  
  
  Configuration Settings: The system may have specific settings that limit the number of records that can be processed at once. This could be due to performance considerations or system limitations.
  
  
  Data Integrity Issues: There may be issues with the data being processed, such as missing or invalid Employee IDs, which can lead to failures in processing the entire package.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to handle the requested operation efficiently.
  
  
  Solution:
  To resolve the PTRM_SE_GEN021 error, you can consider the following steps:
  
  
  Reduce Package Size: If possible, try to reduce the number of records being processed in a single transaction. This can be done by splitting the data into smaller batches.
  
  
  Check Configuration Settings: Review the configuration settings related to data processing limits in your SAP system. You may need to adjust these settings to allow for larger package sizes if appropriate.
  
  
  Validate Data: Ensure that the Employee IDs and other data being processed are valid and complete. Check for any missing or incorrect entries that could be causing the failure.
  
  
  Monitor System Performance: Check the system performance and load. If the system is experiencing high load, consider scheduling the operation during off-peak hours or optimizing the system performance.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may provide additional insights or fixes related to this error message.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may have specific recommendations based on your system configuration and the context of the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process where the error occurs (e.g., PA30 for personnel administration).
  SAP Documentation: Review SAP documentation related to personnel administration and data processing for best practices and guidelines.
  Performance Monitoring Tools: Utilize SAP performance monitoring tools to analyze system performance and identify bottlenecks.
  
  By following these steps, you should be able to diagnose and resolve the PTRM_SE_GEN021 error effectively.