How To Fix PTRA_WEB_INTERFACE290 - Expense reports not possible due to activation of VAT refunds

PTRA_WEB_INTERFACE290 - Overview

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 290

• Message text: Expense reports not possible due to activation of VAT refunds

What causes this issue?

VAT refund is active for the trip provision variant used. (This setting
is made in the Customizing activity <DS:SIMG.SIMG_OHR0036>Define Global
Settings</>).
Therefore, you can use the Travel Manager (transaction <LB>TRIP</>) for
travel requests and travel plans, but <ZH>no longer</> for travel
expenses.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Instead, use the Travel Expense Manager (<LB>PR05</>) to enter travel
expenses.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PTRA_WEB_INTERFACE290 - Details

• The SAP error message "PTRA_WEB_INTERFACE290: Expense reports not possible due to activation of VAT refunds" typically indicates that there is a configuration issue related to VAT (Value Added Tax) refunds in the SAP system. This error usually arises when the system is set up to handle VAT refunds, but the necessary configurations or prerequisites for processing expense reports are not met.
  
  Cause:
  
  VAT Refund Activation: The error suggests that the VAT refund functionality has been activated in the system, which may restrict the ability to create or process expense reports.
  
  Configuration Issues: There may be specific settings in the SAP system that need to be adjusted to allow for expense reports to be processed alongside VAT refunds.
  User Role/Authorization: The user attempting to create the expense report may not have the necessary permissions or roles assigned to handle VAT-related transactions.
  System Settings: Certain system parameters or settings may not be correctly configured to allow for