How To Fix PTRA_WEB_INTERFACE211 - Increase the duration of the stopover - more than one minute

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 211

• Message text: Increase the duration of the stopover - more than one minute

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE211 - Increase the duration of the stopover - more than one minute ?

  The SAP error message "PTRA_WEB_INTERFACE211 Increase the duration of the stopover - more than one minute" typically occurs in the context of travel planning or transportation management within SAP systems, particularly when dealing with travel itineraries that involve stopovers.
  Cause:
  This error message indicates that the system has detected a stopover duration that is too short, specifically less than one minute. In travel planning, a stopover is a break in a journey where a traveler may need to change modes of transport or wait for a connecting service. The system requires a minimum duration for stopovers to ensure that the travel plan is feasible and realistic.
  Solution:
  To resolve this error, you need to increase the duration of the stopover in your travel itinerary. Here are the steps you can take:
  
  
  Access the Travel Itinerary: Open the travel itinerary or booking where the error has occurred.
  
  
  Locate the Stopover: Identify the specific stopover that is causing the error. This will typically be indicated in the itinerary details.
  
  
  Adjust the Duration: Increase the duration of the stopover to more than one minute. Depending on the context, you may want to set it to a more reasonable time frame (e.g., 30 minutes or more) to allow for any potential delays or transfers.
  
  
  Save Changes: After adjusting the stopover duration, save the changes to the itinerary.
  
  
  Revalidate the Itinerary: Once the changes are made, revalidate the itinerary to ensure that the error message no longer appears.
  
  
  Related Information:
  
  
  System Configuration: If you frequently encounter this error, it may be worth checking the system configuration settings related to travel planning and stopover durations. There may be default settings that can be adjusted to better suit your organization's travel policies.
  
  
  User Training: Ensure that users involved in travel planning are trained on the importance of setting appropriate stopover durations and how to adjust them in the system.
  
  
  Documentation: Refer to SAP documentation or help resources specific to your version of SAP for more detailed guidance on managing travel itineraries and understanding error messages.
  
  
  Support: If the issue persists or if you have further questions, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  
  By following these steps, you should be able to resolve the error and successfully manage your travel itinerary within the SAP system.