How To Fix PTRA_WEB_INTERFACE210 - Increase the duration of the first destination - more than one minute

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 210

• Message text: Increase the duration of the first destination - more than one minute

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE210 - Increase the duration of the first destination - more than one minute ?

  The SAP error message "PTRA_WEB_INTERFACE210: Increase the duration of the first destination - more than one minute" typically occurs in the context of SAP's web interface, particularly when dealing with the SAP Process Integration (PI) or Process Orchestration (PO) systems. This error indicates that the system is timing out while trying to establish a connection to a destination, which is often due to a configuration issue or network latency.
  Cause:
  
  Timeout Settings: The default timeout for the first destination may be set to one minute, and if the connection takes longer than this to establish, the error will occur.
  Network Latency: High latency in the network can cause delays in establishing a connection to the destination.
  Destination Configuration: The destination settings in the SAP system may not be configured correctly, leading to connection issues.
  System Load: High load on the SAP system or the target system can also lead to delays in processing requests.
  
  Solution:
  
  
  Increase Timeout Duration:
  
  Navigate to the relevant configuration settings in the SAP system where the destination is defined (e.g., in the transaction SM59 for RFC destinations).
  Look for the timeout settings and increase the duration for the first destination to a value greater than one minute (e.g., 2 or 5 minutes).
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues between the SAP system and the target destination. You can use tools like ping or traceroute to diagnose network connectivity.
  
  
  
  Review Destination Configuration:
  
  Verify that the destination is correctly configured in the SAP system. Check parameters such as the hostname, port, and any authentication settings.
  Test the connection using the "Test Connection" feature in SM59 to ensure it is working as expected.
  
  
  
  Monitor System Performance:
  
  Check the performance of both the SAP system and the target system. If either system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SICF: For managing HTTP services.
  ST22: For analyzing dumps if the error is related to system failures.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring destinations and handling connection issues.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the error and ensure that the connection to the destination is established successfully.