How To Fix PTRA_WEB_INTERFACE173 - Personnel number &1 was unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 173

• Message text: Personnel number &1 was unlocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE173 - Personnel number &1 was unlocked ?

  The SAP error message "PTRA_WEB_INTERFACE173 Personnel number &1 was unlocked" typically indicates that the personnel number you are trying to access or modify has been unlocked in the system. This message is often encountered in the context of HR or personnel administration modules within SAP.
  Cause:
  
  Personnel Number Status: The personnel number may have been previously locked for various reasons (e.g., pending actions, data integrity checks) and is now in an unlocked state.
  System Configuration: There may be specific configurations or workflows in place that dictate when personnel numbers are locked or unlocked.
  User Permissions: The user may not have the necessary permissions to access or modify the personnel number, even if it is unlocked.
  
  Solution:
  
  Verify Personnel Number: Ensure that the personnel number you are trying to access is correct and exists in the system.
  Check Lock Status: Confirm the current status of the personnel number in the system. You can do this by navigating to the relevant HR transaction (e.g., PA20 or PA30) and checking the status.
  User Permissions: Ensure that your user role has the necessary permissions to access or modify the personnel number. If not, contact your SAP administrator to adjust your permissions.
  Consult Documentation: Review any relevant documentation or guidelines related to personnel number management in your organization to understand the locking/unlocking process.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for managing personnel data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Review the roles and authorizations assigned to your user profile to ensure compliance with your organization's security policies.
  
  By following these steps, you should be able to address the error message and understand the context in which it appears.