How To Fix PTRA_WEB_INTERFACE125 - Personnel number locked by &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 125

  • Message text: Personnel number locked by &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE125 - Personnel number locked by & ?

    The SAP error message "PTRA_WEB_INTERFACE125 Personnel number locked by &" typically indicates that the personnel number you are trying to access or modify is currently locked by another user or process. This can happen in various scenarios, such as when another user is editing the same personnel record or when a background job is processing data related to that personnel number.

    Cause:

    1. Concurrent Access: Another user is currently editing the personnel record.
    2. Background Jobs: A background job is processing data related to the personnel number.
    3. System Lock: The system may have placed a lock on the personnel number due to a previous transaction that did not complete successfully.
    4. User Session: The user may have an open session that is still holding a lock on the personnel number.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Identify the Locking User: Use transaction code SM12 to check for locks on the personnel number. You can see which user is holding the lock and take appropriate action.
      • In SM12, enter the personnel number in the "User" field and execute the search.
      • If you find a lock, you can either wait for the user to release it or, if necessary, you can delete the lock (if you have the appropriate authorizations).
    3. Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the personnel number. If a job is running, you may need to wait for it to complete.
    4. User Session: If you suspect that your own session is causing the lock, log out and log back in to release any locks held by your session.
    5. Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team for further assistance.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM37: To monitor background jobs.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
    • Documentation: Refer to SAP Help documentation for more details on handling locks and personnel management.

    By following these steps, you should be able to resolve the issue related to the personnel number being locked.

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