How To Fix PTRA_WEB_INTERFACE103 - First trip destination has an incomplete destination address

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 103

• Message text: First trip destination has an incomplete destination address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE103 - First trip destination has an incomplete destination address ?

  The SAP error message PTRA_WEB_INTERFACE103 indicates that there is an issue with the destination address for the first trip in a travel request or travel management scenario. This error typically arises when the address information for the destination is incomplete or missing required fields.
  Cause:
  The error is usually caused by one or more of the following reasons:
  
  Incomplete Address Fields: The destination address may be missing critical components such as street name, city, postal code, or country.
  Incorrect Data Entry: The user may have entered the address incorrectly or omitted necessary details.
  Master Data Issues: The master data for the destination (e.g., vendor or location data) may not be properly maintained in the system.
  Configuration Issues: There may be configuration settings in the SAP system that require certain address fields to be filled out, which are currently not being met.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Destination Address:
  
  Go to the travel request or trip entry screen where the error occurred.
  Verify that all required fields for the destination address are filled out completely. Ensure that the street, city, postal code, and country are all provided.
  
  
  
  Update Master Data:
  
  If the destination is a predefined location in the system, check the master data for that location. Ensure that all necessary address fields are populated correctly.
  If the destination is a vendor or customer, ensure that their address information is complete in the vendor or customer master data.
  
  
  
  Review Configuration Settings:
  
  If you have access to the configuration settings, check if there are any mandatory fields set for destination addresses in the travel management configuration. Adjust these settings if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the travel management module and address requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Travel Management Configuration: Familiarize yourself with the configuration settings related to travel management in SAP, as they can impact how addresses are handled.
  User Training: Ensure that users entering travel requests are trained on the importance of complete address information to avoid similar errors in the future.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message PTRA_WEB_INTERFACE103.