How To Fix PTRA_WEB_INTERFACE102 - At least one additional trip destination has no destination address

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 102

• Message text: At least one additional trip destination has no destination address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE102 - At least one additional trip destination has no destination address ?

  The SAP error message PTRA_WEB_INTERFACE102 indicates that there is an issue with the trip data in the system, specifically that at least one additional trip destination does not have a destination address specified. This error typically occurs in the context of travel management within SAP, particularly when creating or modifying travel requests or expense reports.
  Cause:
  The error is caused by the absence of a destination address for one or more additional trip destinations in the travel request. This can happen if:
  
  The user did not enter a destination address for an additional trip destination.
  The destination address was incorrectly formatted or not saved properly.
  There may be a system configuration issue or a bug that prevents the address from being recognized.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Trip Details:
  
  Go to the trip request or expense report where the error occurred.
  Review all additional trip destinations listed in the request.
  
  
  
  Enter Destination Address:
  
  For each additional trip destination, ensure that a valid destination address is entered.
  Make sure to fill in all required fields, such as city, country, and any other relevant information.
  
  
  
  Validate Data:
  
  After entering the destination address, validate the data to ensure that it meets the system's requirements.
  Check for any formatting issues or missing information.
  
  
  
  Save Changes:
  
  Once all required information is entered, save the changes to the trip request or expense report.
  
  
  
  Test Again:
  
  Attempt to submit the trip request or expense report again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  User Training: Ensure that users are trained on how to properly enter trip details, including destination addresses, to avoid this error in the future.
  System Configuration: If the issue persists across multiple users or requests, it may be worth checking the system configuration or consulting with your SAP support team to ensure that everything is set up correctly.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.