How To Fix PTRA_WEB_INTERFACE037 - Changing receipt amount in payment currency is currently not possible


PTRA_WEB_INTERFACE037 - Overview

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 037

  • Message text: Changing receipt amount in payment currency is currently not possible

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE037 - Changing receipt amount in payment currency is currently not possible ?
    The SAP error message PTRA_WEB_INTERFACE037 indicates that there is an issue with changing the receipt amount in the payment currency within the SAP system. This error typically arises in the context of payment processing, particularly when dealing with receipts or transactions that involve currency conversion or payment amounts.
    
    Cause: The error can occur due to several reasons, including: Configuration Settings: The system may not be configured to allow changes to the receipt amount in the payment currency. This could be due to settings in the payment processing configuration or the specific transaction type being used. Transaction Status: The transaction may be in a status that does not allow modifications. For example, if the transaction has already been posted or processed, changes may be restricted. Currency Conversion Issues: If there are discrepancies or issues with currency conversion rates or settings, the system may prevent changes to ensure data integrity. User Authorizations: The user attempting to make the

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