How To Fix PTRA_DIALOGUE072 - Processing of file was terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

  • Message number: 072

  • Message text: Processing of file was terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_DIALOGUE072 - Processing of file was terminated ?

    The SAP error message PTRA_DIALOGUE072 indicates that the processing of a file was terminated unexpectedly. This error can occur in various scenarios, such as during file uploads, data imports, or when executing batch jobs that involve file processing.

    Causes:

    1. File Format Issues: The file being processed may not conform to the expected format or structure, leading to parsing errors.
    2. File Size Limitations: The file may exceed size limits set in the SAP system, causing the process to terminate.
    3. Insufficient Authorizations: The user executing the process may lack the necessary authorizations to read or write to the file.
    4. System Resource Limitations: Insufficient memory or processing power on the server can lead to termination of file processing.
    5. Network Issues: If the file is being accessed over a network, connectivity issues can cause the process to fail.
    6. Configuration Errors: Incorrect settings in the SAP system related to file handling or processing can lead to this error.

    Solutions:

    1. Check File Format: Ensure that the file being processed is in the correct format and adheres to the expected structure.
    2. Reduce File Size: If the file is too large, consider splitting it into smaller files and processing them individually.
    3. Verify Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and process the file.
    4. Monitor System Resources: Check the server's memory and CPU usage. If resources are low, consider optimizing the system or scheduling the job during off-peak hours.
    5. Network Stability: If the file is accessed over a network, ensure that the network connection is stable and reliable.
    6. Review Configuration Settings: Check the configuration settings related to file processing in the SAP system to ensure they are correct.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may want to check transaction codes like SM37 (for job monitoring) or SLG1 (for application logs) to gather more information about the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Logs and Traces: Review system logs and traces for more detailed error messages that can provide insight into why the file processing was terminated.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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