How To Fix PT124 - User & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PT - Messages for ABAP print functions

• Message number: 124

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PT124 - User & does not exist ?

  The SAP error message PT124 ("User & does not exist") typically occurs in the context of the SAP Time Management module, particularly when dealing with time evaluation or personnel administration. This error indicates that the system is unable to find a user or personnel number that is being referenced in a transaction or report.
  Causes:
  
  Incorrect User ID: The user ID or personnel number entered does not exist in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the personnel number.
  Data Entry Errors: There may be typographical errors in the user ID or personnel number.
  System Configuration: There may be issues with the configuration of the time management module or related settings.
  
  Solutions:
  
  Verify User ID: Check the user ID or personnel number for accuracy. Ensure that it is correctly entered without any typographical errors.
  Check User Status: Use transaction code SU01 to check if the user exists and is active. If the user is inactive, you may need to reactivate the user.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required data. This can be checked using transaction code SU53 to analyze authorization issues.
  Consult with HR: If the user ID is related to a personnel number, consult with the HR department to ensure that the personnel record exists and is active.
  System Configuration Review: If the issue persists, review the configuration settings in the time management module to ensure everything is set up correctly.
  Check for Data Consistency: Run consistency checks or reports to ensure that there are no inconsistencies in the user or personnel data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PA20 (Display HR Master Data), and PT60 (Time Evaluation).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for Time Management and User Administration for more detailed guidance on managing users and resolving related issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.