How To Fix PT028 - Enter a valid printer in your user defaults

SAP Error Message - Details

• Message type: E = Error

• Message class: PT - Messages for ABAP print functions

• Message number: 028

• Message text: Enter a valid printer in your user defaults

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PT028 - Enter a valid printer in your user defaults ?

  The SAP error message PT028, which states "Enter a valid printer in your user defaults," typically occurs when a user attempts to print from an SAP application but has not set a valid printer in their user profile settings. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  No Default Printer Set: The user has not specified a default printer in their SAP user profile.
  Invalid Printer Configuration: The printer that was set as the default may no longer be available or configured correctly in the SAP system.
  User Profile Issues: There may be issues with the user profile or settings that prevent the printer from being recognized.
  
  Solution:
  To resolve the PT028 error, follow these steps:
  
  
  Set a Default Printer:
  
  Log into the SAP system.
  Navigate to the user settings by entering the transaction code SU3 in the command field.
  In the "Defaults" tab, look for the "Output Device" field.
  Enter a valid printer name or select one from the list of available printers.
  Save your changes.
  
  
  
  Check Printer Availability:
  
  Ensure that the printer you are trying to set as default is correctly configured in the SAP system.
  You can check the printer configuration by using transaction code SPAD (Spool Administration) to see if the printer is active and available.
  
  
  
  Contact System Administrator:
  
  If you are unsure about which printer to select or if the printer is not listed, contact your SAP system administrator for assistance. They can provide you with the correct printer name and ensure that it is properly configured.
  
  
  
  Test Printing:
  
  After setting the default printer, try to print again to see if the issue is resolved.
  
  
  
  Related Information:
  
  User Profile Management: Understanding how to manage user profiles in SAP can help prevent similar issues in the future.
  Printer Configuration: Familiarize yourself with the SAP Spool Administration (transaction SPAD) to manage printers effectively.
  SAP Notes: Check SAP Notes for any specific issues related to printing or user defaults that may provide additional insights or solutions.
  
  By following these steps, you should be able to resolve the PT028 error and successfully set a valid printer in your user defaults.