How To Fix PSSC_TOOLS_UI017 - SXP Header &1 (VersionID) has no External ID - data mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 017

• Message text: SXP Header &1 (VersionID) has no External ID - data mismatch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI017 - SXP Header &1 (VersionID) has no External ID - data mismatch ?

  The SAP error message PSSC_TOOLS_UI017 indicates that there is a data mismatch related to the SXP (Supplier Experience Platform) header, specifically that the header with a given Version ID does not have an associated External ID. This can occur in various scenarios, particularly when dealing with supplier data or integration processes.
  Cause:
  
  
  Missing External ID: The primary cause of this error is that the system expects an External ID for the specified SXP header, but it is not found. This could be due to:
  
  Data not being properly uploaded or migrated.
  Incomplete or incorrect configuration in the system.
  Issues with data synchronization between different systems or modules.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data, such as missing records or incorrect mappings between internal IDs and external IDs.
  
  
  Versioning Issues: If the Version ID is not correctly linked to an External ID, it can lead to this error. This might happen if the versioning of the data is not handled properly during updates or migrations.
  
  
  Solution:
  
  
  Check Data Consistency: Verify that the SXP header with the specified Version ID exists in the database and that it should have an associated External ID. You can do this by querying the relevant tables in the SAP database.
  
  
  Update or Correct Data: If the External ID is missing, you may need to:
  
  Manually add the External ID if you have the correct information.
  Re-upload or re-migrate the data to ensure that all necessary fields are populated correctly.
  
  
  
  Review Configuration: Ensure that the configuration settings for the SXP and related modules are correct. This includes checking any mappings or settings that relate to External IDs.
  
  
  Data Synchronization: If the data is coming from an external system, ensure that the synchronization process is functioning correctly and that all necessary data is being transferred.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling SXP headers and External IDs.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to SXP and data management, such as SE11 (Data Dictionary) or SE16 (Data Browser), to investigate the underlying data.
  Integration Scenarios: If this error occurs during an integration process, review the integration settings and mappings to ensure they are correctly configured.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.