How To Fix PSSC_TOOLS115 - Currency Customizing not consistent in CRM (&1) and ERP (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 115

• Message text: Currency Customizing not consistent in CRM (&1) and ERP (&2)

Self-Explanatory Message

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• What is the cause and solution for SAP error message PSSC_TOOLS115 - Currency Customizing not consistent in CRM (&1) and ERP (&2) ?

  The SAP error message PSSC_TOOLS115 indicates that there is an inconsistency in currency customizing between the CRM (Customer Relationship Management) system and the ERP (Enterprise Resource Planning) system. This inconsistency can lead to issues in data synchronization and reporting between the two systems.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Different Currency Settings: The currency settings in the CRM and ERP systems do not match. This can include differences in the definition of currencies, currency types, or the way currencies are configured in the respective systems.
  Missing Currency Configuration: One of the systems may not have the necessary currency configurations set up, leading to discrepancies.
  Transport Issues: If currency settings were transported from one system to another, there may have been issues during the transport process that caused inconsistencies.
  Customizing Changes: Changes made to currency settings in one system may not have been replicated in the other system.
  
  Solution:
  To resolve the PSSC_TOOLS115 error, follow these steps:
  
  
  Check Currency Customizing:
  
  Go to the transaction code OB08 in both the CRM and ERP systems.
  Compare the currency settings, including exchange rates, currency types, and any other relevant configurations.
  
  
  
  Synchronize Settings:
  
  Ensure that the currency settings in both systems are consistent. If there are discrepancies, update the settings in one of the systems to match the other.
  
  
  
  Transport Configuration:
  
  If changes were made in one system, ensure that they are properly transported to the other system. Use the transport management system to check for any transport issues.
  
  
  
  Check for Missing Entries:
  
  Verify that all necessary currency entries are present in both systems. If any entries are missing, create them as needed.
  
  
  
  Run Consistency Checks:
  
  Use the relevant SAP tools or reports to run consistency checks between the CRM and ERP systems to identify any other potential issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to currency customizing for any specific guidelines or recommendations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking and synchronizing the settings, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OB08: Maintain exchange rates.
  SPRO: Access the SAP Reference IMG for customizing settings.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the inconsistency.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the PSSC_TOOLS115 error message.