How To Fix PSSC_TOOLS031 - Specify entitlement period for period mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 031

• Message text: Specify entitlement period for period mapping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS031 - Specify entitlement period for period mapping ?

  The SAP error message PSSC_TOOLS031 ("Specify entitlement period for period mapping") typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is an issue with the configuration of entitlement periods in the mapping of periods for charging or invoicing.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Missing Configuration: The entitlement period for the specific mapping is not defined in the system. This could happen if the configuration for period mapping is incomplete or not properly set up.
  Incorrect Mapping: The mapping between the entitlement periods and the billing periods may not be correctly defined, leading to the system not being able to determine how to handle the periods.
  Data Entry Error: There may be a data entry error where the entitlement period is not specified or is incorrectly specified in the relevant configuration settings.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for period mapping in SAP CC or CI.
  Ensure that the entitlement periods are correctly defined and mapped to the appropriate billing or charging periods.
  
  
  
  Define Entitlement Period:
  
  If the entitlement period is missing, you will need to create or define it in the system. This can usually be done in the configuration area where you manage entitlements and their mappings.
  
  
  
  Review Mapping Rules:
  
  Review the mapping rules to ensure that they are correctly set up. Make sure that the entitlement periods are linked to the correct billing cycles or periods.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration to ensure that the error does not reoccur. You can do this by simulating a charge or invoice that would use the newly defined entitlement period.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help guides specific to your version of SAP CC or CI for detailed instructions on configuring entitlement periods and period mapping.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring entitlement periods.
  Training and Documentation: Review any training materials or documentation related to SAP Convergent Charging or Invoicing, as they may provide insights into best practices for setting up entitlement periods.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the PSSC_TOOLS031 error and ensure that your entitlement periods are correctly configured in SAP.