How To Fix PSSC_TOOLS032 - Entitlement frequency for period mapping not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 032

• Message text: Entitlement frequency for period mapping not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS032 - Entitlement frequency for period mapping not defined ?

  The SAP error message PSSC_TOOLS032 indicates that there is an issue with the entitlement frequency for period mapping not being defined in the system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where entitlements and their associated frequencies are crucial for billing and charging processes.
  Cause:
  The error occurs when the system attempts to process a request related to entitlements, but it cannot find a defined mapping for the frequency of the entitlement period. This could happen due to several reasons:
  
  Missing Configuration: The entitlement frequency mapping has not been set up in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the configuration settings.
  Changes in Business Requirements: If there have been recent changes in business processes or requirements, the existing mappings may no longer be valid.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for entitlements in SAP CC or CI.
  Ensure that the entitlement frequency for the relevant period mapping is defined correctly.
  
  
  
  Define Missing Mappings:
  
  If the mapping is indeed missing, you will need to create it. This typically involves:
  
  Accessing the relevant configuration area in SAP.
  Defining the entitlement frequency and associating it with the appropriate period mapping.
  
  
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for guidance on how to set up entitlement frequencies and mappings correctly.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the process that triggered the error to ensure that it has been resolved.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to entitlement management and configuration in SAP CC/CI.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the PSSC_TOOLS032 error in your SAP system.