How To Fix PSSC_TOOLS015 - Requested Customizing entries not available in language &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 015

• Message text: Requested Customizing entries not available in language &1

What causes this issue?

No Customizing entries have been determined. It is possible that
Customizing entries exist but have not been maintained in your system
language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the frequency types in your system language in Customizing for
<LS>Public Sector Management</> under <LS>Social Services -> Basic
Settings -> Periods and Due Date Rule Settings ->
<DS:SIMG.VC_PSSC_FRQ_MCAT>Define Frequencies and Maintain Frequency
Mappings</></>.
Check that indicators for entitlement frequency and payment frequency
have been correctly assigned.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS015 - Requested Customizing entries not available in language &1 ?

  The SAP error message PSSC_TOOLS015 indicates that the requested customizing entries are not available in the specified language. This typically occurs when you are trying to access configuration settings or customizing entries in a language that has not been fully translated or maintained in the system.
  Cause:
  
  Missing Language Translations: The customizing entries you are trying to access have not been translated into the specified language.
  Language Settings: The user’s language settings may not match the available languages for the customizing entries.
  Transport Issues: If the customizing entries were transported from another system, the language-specific data may not have been included in the transport.
  
  Solution:
  
  
  Check Language Availability:
  
  Go to the transaction code SE63 (Translation) to check if the required language is available for the customizing entries.
  If the entries are missing, you may need to create or update the translations.
  
  
  
  Change User Language:
  
  If possible, change your user settings to a language that is available for the customizing entries. You can do this in the user profile settings (transaction code SU01).
  
  
  
  Maintain Customizing Entries:
  
  If you have the necessary authorizations, you can maintain the customizing entries in the required language using the relevant customizing transaction (e.g., SPRO).
  
  
  
  Transport Requests:
  
  If the issue is related to transport, ensure that the transport request includes the necessary language data. You may need to re-transport the customizing entries with the correct language settings.
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or notes related to the specific customizing entries you are trying to access for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE63: Translation
  SU01: User Maintenance
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to language and customizing entries.
  User Language Settings: Ensure that the user profile is set up correctly to reflect the desired language.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further assistance.