How To Fix PSSC_TOOLS014 - Requested Customizing entry does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 014

• Message text: Requested Customizing entry does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS014 - Requested Customizing entry does not exist ?

  The SAP error message PSSC_TOOLS014: Requested Customizing entry does not exist typically occurs when the system is unable to find a specific customizing entry that is required for a particular operation or transaction. This can happen in various contexts, such as when configuring a new application, running a report, or executing a transaction that relies on specific settings.
  Causes:
  
  Missing Customizing Entries: The most common cause is that the required customizing entries have not been created or are missing in the system.
  Incorrect Configuration: The configuration settings may not have been properly set up, leading to the system not being able to find the necessary entries.
  Transport Issues: If the customizing entries were transported from another system (e.g., from development to production), there may have been issues during the transport process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customizing entries.
  Incorrect Transaction Code: The transaction code being used may not correspond to the expected customizing entries.
  
  Solutions:
  
  
  Check Customizing Entries: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify if the required entries exist. If they do not, you may need to create them.
  
  
  
  Review Configuration: 
  
  Ensure that all necessary configuration steps have been completed. Refer to the relevant documentation or guides for the specific module you are working with.
  
  
  
  Transport Management: 
  
  If the customizing entries were supposed to be transported, check the transport logs for any errors. You may need to re-transport the entries or manually create them in the target system.
  
  
  
  Authorization Check: 
  
  Verify that the user has the necessary authorizations to access the customizing entries. You may need to consult with your SAP security team to ensure proper roles are assigned.
  
  
  
  Consult Documentation: 
  
  Review SAP notes or documentation related to the specific module or functionality you are working with. There may be specific requirements or prerequisites that need to be fulfilled.
  
  
  
  Debugging: 
  
  If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify where it is failing to find the customizing entry.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they found.
  Documentation: Refer to the official SAP documentation for the specific module or functionality you are working with to ensure all necessary steps have been followed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.