How To Fix PSSC_PROD_REPL012 - Error occured during product retrieval. Check application log

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_PROD_REPL - PSSC_PROD_REPL

• Message number: 012

• Message text: Error occured during product retrieval. Check application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_PROD_REPL012 - Error occured during product retrieval. Check application log ?

  The SAP error message PSSC_PROD_REPL012 indicates that there was an issue during the product retrieval process in the SAP system, specifically related to the Product Supply Chain (PSSC) module. This error typically arises when there are problems with data consistency, configuration, or communication between different components of the SAP system.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the product master data or related tables that prevent successful retrieval.
  Configuration Issues: Incorrect configuration settings in the PSSC module or related areas can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Application Log Issues: The application log may contain additional details about the error, which can help in diagnosing the problem.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  
  Solutions:
  
  
  Check Application Log: 
  
  Use transaction code SLG1 to check the application log for more detailed error messages. Look for entries related to the PSSC module and analyze the logs for specific error codes or messages.
  
  
  
  Data Consistency Check:
  
  Verify the integrity of the product master data. Ensure that all required fields are populated and that there are no missing or incorrect entries.
  Use transaction codes like MM03 (Display Material) to check the product details.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the PSSC module. Ensure that all necessary settings are correctly configured.
  Consult with your SAP Basis or functional team to ensure that the configuration aligns with best practices.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the product data. Check user roles and profiles.
  
  
  
  System Performance:
  
  Monitor system performance and check for any issues that may be causing delays or timeouts. This may involve checking system logs or performance metrics.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message, application log details, and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), MM03 (Display Material), and SE80 (Object Navigator) for debugging.
  Documentation: Review SAP documentation related to the PSSC module for additional insights and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the PSSC_PROD_REPL012 error effectively.