How To Fix PSSC_GROSS224 - No ID found for main partner of SSP &1 (type &2) - no index created

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 224

• Message text: No ID found for main partner of SSP &1 (type &2) - no index created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS224 - No ID found for main partner of SSP &1 (type &2) - no index created ?

  The SAP error message PSSC_GROSS224 indicates that the system could not find an ID for the main partner of a specific service provider (SSP) and that no index has been created for it. This error typically arises in the context of SAP's Partner Service Management (PSM) or similar modules where partner relationships and service providers are managed.
  Cause:
  
  Missing Partner Data: The main partner for the specified service provider may not be defined in the system.
  Incorrect Configuration: There may be configuration issues in the partner determination process or in the service provider settings.
  Data Inconsistency: There could be inconsistencies in the database or missing entries that prevent the system from creating the necessary index.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  
  Solution:
  
  
  Check Partner Configuration:
  
  Navigate to the partner configuration settings in the relevant module (e.g., PSM).
  Ensure that the main partner for the specified service provider is correctly defined and active.
  
  
  
  Verify Data Entries:
  
  Check the entries in the partner master data to ensure that all required fields are filled out correctly.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Recreate Index:
  
  If the index is not created, you may need to run a program or transaction that rebuilds the index for partner data. This can often be done through transaction codes like SE11 or SE14 for database-related tasks.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage partner data. This can be checked in the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), PFCG (Role Maintenance), and others that may be useful in managing partner data.
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with, as they may provide additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.