How To Fix PSSC_GROSS223 - No main business partner found for SSP &1 (type &2) - no index created

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 223

• Message text: No main business partner found for SSP &1 (type &2) - no index created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS223 - No main business partner found for SSP &1 (type &2) - no index created ?

  The SAP error message PSSC_GROSS223 indicates that the system could not find a main business partner for a specific SSP (Service and Support Partner) and that no index was created for that business partner. This error typically arises in the context of SAP's Business Partner (BP) functionality, particularly when dealing with service-related processes.
  Cause:
  
  Missing Business Partner: The main business partner for the specified SSP does not exist in the system.
  Incorrect Configuration: The configuration settings for business partners may not be set up correctly, leading to the inability to link the SSP with a main business partner.
  Data Inconsistency: There may be inconsistencies or missing data in the business partner master data that prevent the system from identifying the main business partner.
  Incorrect Type: The type of the business partner specified may not be valid or may not correspond to the expected type for the SSP.
  
  Solution:
  
  
  Check Business Partner Master Data:
  
  Go to the Business Partner transaction (BP) and verify that the main business partner exists for the specified SSP.
  Ensure that the business partner is correctly categorized and has the necessary roles assigned.
  
  
  
  Create or Update Business Partner:
  
  If the main business partner does not exist, create it using the BP transaction.
  If it exists but is not correctly configured, update the business partner details to ensure it meets the requirements.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to business partners in the SAP system. Ensure that the settings for linking SSPs to business partners are correctly defined.
  You may need to consult with your SAP Basis or configuration team to ensure that the necessary settings are in place.
  
  
  
  Run Indexing:
  
  If the business partner exists but the index was not created, you may need to run the relevant indexing programs or transactions to create the index for the business partner.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like BP or SE16 to check for any inconsistencies in the business partner data.
  Ensure that all required fields are filled out and that there are no missing or incorrect entries.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SE16: Data Browser for checking tables
  
  
  Business Partner Roles: Ensure that the business partner has the appropriate roles assigned (e.g., customer, vendor, etc.) based on the business requirements.
  SAP Documentation: Refer to the official SAP documentation for Business Partner management for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.