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Message type: E = Error
Message class: PSSC_GROSS - Gross Entitlement and Payment
Message number: 097
Message text: Benefit program &1 does not exist
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PSSC_GROSS097
- Benefit program &1 does not exist ?The SAP error message PSSC_GROSS097 indicates that the benefit program specified in the system does not exist. This error typically arises in the context of SAP's Benefits Administration module, where the system is trying to access a benefit program that has not been defined or has been incorrectly referenced.
Cause:
- Non-existent Benefit Program: The benefit program ID you are trying to use does not exist in the system.
- Incorrect Configuration: The benefit program may not have been properly configured or activated in the system.
- Data Entry Error: There may be a typo or incorrect entry in the benefit program ID.
- Transport Issues: If the benefit program was recently created or modified, it may not have been transported correctly to the environment you are working in.
Solution:
- Verify Benefit Program ID: Check the benefit program ID you are using to ensure it is correct. Look for any typos or incorrect entries.
- Check Configuration: Go to the configuration settings in SAP and verify that the benefit program has been created and is active. You can do this by navigating to the relevant configuration path in the SAP system.
- Create/Activate Benefit Program: If the benefit program does not exist, you may need to create it. If it exists but is inactive, you may need to activate it.
- Transport Requests: If the benefit program was recently created in a development environment, ensure that it has been properly transported to the production environment.
- Consult Documentation: Refer to SAP documentation or help resources for guidance on how to create or manage benefit programs.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Benefits Administration.
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