How To Fix PSSC_GROSS060 - Reversal of payment request not possible, Decision Flow has been updated

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 060

• Message text: Reversal of payment request not possible, Decision Flow has been updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS060 - Reversal of payment request not possible, Decision Flow has been updated ?

  The SAP error message PSSC_GROSS060 indicates that a reversal of a payment request is not possible because the decision flow has been updated. This typically occurs in the context of SAP's Payment Request Management or similar financial processes where a payment request is being processed, and certain conditions or statuses prevent the reversal.
  Cause:
  
  Decision Flow Update: The error suggests that the decision flow related to the payment request has been modified after the payment request was created. This could mean that the request has moved to a different status or that the rules governing the payment request have changed.
  Status of Payment Request: The payment request may be in a status that does not allow for reversal. For example, if it has already been processed or approved, the system may restrict further changes.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how payment requests can be managed, including reversals.
  
  Solution:
  
  Check Status: Verify the current status of the payment request. If it is in a status that does not allow for reversal, you may need to take alternative actions, such as creating a new payment request or adjusting the existing one.
  Review Decision Flow: Investigate any recent changes to the decision flow that may have affected the payment request. This may involve checking with your SAP administrator or reviewing change logs.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling payment requests and their reversals.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for assistance. They may have insights into specific configurations or known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment requests, such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display).
  User Roles and Permissions: Ensure that the user attempting the reversal has the necessary permissions to perform this action.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing in Development: If possible, replicate the scenario in a development or test environment to better understand the conditions leading to the error.
  
  By following these steps, you should be able to diagnose and address the issue related to the SAP error message PSSC_GROSS060.