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Message type: E = Error
Message class: PSSC_GROSS - Gross Entitlement and Payment
Message number: 018
Message text: GED &1 ERP header data is inconsistent with SXP
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PSSC_GROSS018
- GED &1 ERP header data is inconsistent with SXP ?The SAP error message PSSC_GROSS018 indicates that there is an inconsistency between the ERP header data and the SXP (Supplier Experience Portal) data. This error typically arises in scenarios involving the integration of SAP systems, particularly when dealing with supplier or procurement processes.
Cause:
The inconsistency can be caused by several factors, including but not limited to:
Data Mismatch: The header data in the ERP system does not match the corresponding data in the SXP. This could be due to changes made in one system that have not been reflected in the other.
Configuration Issues: Incorrect configuration settings in either the ERP or SXP can lead to discrepancies in how data is processed or displayed.
Data Synchronization Problems: If there are issues with the data synchronization process between the ERP and SXP, it can result in inconsistencies.
User Input Errors: Manual data entry errors can lead to mismatches between the two systems.
Solution:
To resolve the error, you can follow these steps:
Check Data Consistency: Verify the header data in both the ERP and SXP systems. Look for discrepancies in key fields such as supplier ID, document type, or any other relevant fields.
Data Synchronization: Ensure that the data synchronization process between the ERP and SXP is functioning correctly. If necessary, re-trigger the synchronization process to update the data.
Review Configuration Settings: Check the configuration settings in both systems to ensure they are aligned. This includes checking any relevant integration settings.
Correct Data Entry: If the issue is due to user input errors, correct the data in the appropriate system and ensure that it is consistent across both platforms.
Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the inconsistency.
Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance based on the version of SAP you are using and the specific configuration of your systems.
Related Information:
By following these steps, you should be able to identify and resolve the inconsistency causing the PSSC_GROSS018 error.
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