How To Fix PSSC_GROSS013 - Error during entitlement calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 013

• Message text: Error during entitlement calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS013 - Error during entitlement calculation ?

  The SAP error message PSSC_GROSS013, which indicates "Error during entitlement calculation," typically arises in the context of SAP's Payroll or Time Management modules, particularly when dealing with employee entitlements such as leave, benefits, or other compensations.
  Causes:
  
  Configuration Issues: Incorrect configuration in the payroll or time management settings can lead to errors during entitlement calculations.
  Data Inconsistencies: Missing or incorrect employee data, such as absence records, time entries, or master data, can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they may not be functioning correctly, leading to calculation errors.
  Authorization Issues: Lack of proper authorizations for the user executing the entitlement calculation can also result in errors.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may cause unexpected behavior during calculations.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to payroll and entitlements. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the employee master data and any related records for completeness and accuracy. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Custom Code: If there are any custom developments, review the code for errors or issues that may affect entitlement calculations.
  Authorization Check: Ensure that the user has the necessary authorizations to perform entitlement calculations. This may involve checking roles and permissions in the SAP system.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the calculation process and identify where the error occurs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve known issues.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and PC00_MXX_CALC (Payroll Calculation) to help diagnose the issue.
  Documentation: Review SAP documentation related to payroll and entitlement calculations for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the PSSC_GROSS013 error and implement a suitable solution.