How To Fix PSSC_CUST015 - Enter an item category

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 015

• Message text: Enter an item category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CUST015 - Enter an item category ?

  The SAP error message PSSC_CUST015, which states "Enter an item category," typically occurs in the context of creating or processing sales documents, such as sales orders or quotations, in the SAP system. This error indicates that the system requires an item category to be specified for the items being processed, but it has not been provided.
  Cause:
  
  Missing Item Category: The most common cause of this error is that the item category field is left blank when creating or modifying a sales document.
  Configuration Issues: There may be issues with the configuration of item categories in the system, such as missing or incorrect settings in the relevant customizing transactions.
  User Input Error: The user may have overlooked entering the item category due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  
  Enter Item Category: When you encounter this error, check the item details in the sales document and ensure that the item category is filled in. You can do this by:
  
  Navigating to the item details section of the sales document.
  Manually entering a valid item category that corresponds to the type of item you are processing.
  
  
  
  Check Configuration: If you are responsible for system configuration, verify the following:
  
  Go to the transaction code VOV4 (Define Item Categories) to check if the item categories are correctly defined and active.
  Ensure that the item category determination procedure is correctly set up in the system. This can be checked in the transaction code OVAK (Define Item Category Determination).
  
  
  
  Consult Documentation: If you are unsure about which item category to use, refer to your organization's documentation or consult with a colleague who is familiar with the sales document processes.
  
  
  User Training: If this error is frequently encountered by users, consider providing additional training or resources to help them understand the importance of item categories and how to select them correctly.
  
  
  Related Information:
  
  Item Categories: Item categories in SAP define the behavior of items in sales documents, including pricing, billing, and inventory management. Common item categories include standard items, services, and free goods.
  Sales Document Types: Different sales document types may have specific item categories associated with them. Ensure that the item category is appropriate for the document type being processed.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further assistance.