How To Fix PSSC_CONTR036 - Could not start net calculation by bgRFC for payment recipient &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 036

• Message text: Could not start net calculation by bgRFC for payment recipient &1

What causes this issue?

The initial net calculation could not be started for all gross payment
items of payment recipient &V1&.

System Response

Processing is stopped for all involved gross payment items regardless of
the payment recipient.

How to fix this error?

Check for additional messages. If required, contact your system
administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR036 - Could not start net calculation by bgRFC for payment recipient &1 ?

  The SAP error message PSSC_CONTR036 indicates that there was an issue starting the net calculation via background RFC (bgRFC) for a specified payment recipient. This error typically arises in the context of SAP's Payment Processing or Financial Supply Chain Management (FSCM) modules.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: There may be misconfigurations in the bgRFC settings or in the payment processing configuration.
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in starting the bgRFC process.
  Missing or Incorrect Data: The payment recipient data may be incomplete or incorrect, preventing the calculation from being initiated.
  Authorization Issues: The user or process attempting to start the bgRFC may lack the necessary authorizations.
  Technical Issues: There could be underlying technical issues with the bgRFC framework or the related application components.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the bgRFC configuration in your SAP system. Ensure that all necessary settings are correctly configured.
  Verify the configuration for payment processing and ensure that all required parameters are set.
  
  
  
  Review Payment Recipient Data:
  
  Check the data for the payment recipient specified in the error message. Ensure that all required fields are filled out correctly and that the data is valid.
  
  
  
  Monitor System Performance:
  
  Check the system performance and background job processing. If the system is under heavy load, consider scheduling the job during off-peak hours.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to execute the bgRFC process. You may need to consult with your security team to verify this.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  Look for any related error messages that could indicate a broader issue.
  
  
  
  Restart bgRFC:
  
  If the bgRFC framework is experiencing issues, you may need to restart it. This can be done through transaction code SM58 (for asynchronous RFC) or SLG1 for logging.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, context, and any logs you have reviewed.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Application Log
  SM58: Asynchronous RFC Monitor
  SM37: Job Monitoring
  
  
  SAP Documentation: Review the official SAP documentation for bgRFC and payment processing for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message PSSC_CONTR036 effectively.