How To Fix PSSC_CONTR024 - Gross Payment Document &1 (VersionID) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 024

• Message text: Gross Payment Document &1 (VersionID) not found

What causes this issue?

The initial net calculation must be triggered by bgRFC technology in the
background. The program failed to access the gross payment document &V1&
although the document should be processed.

System Response

Processing is stopped for all gross payment items involved, regardless
of the payment recipient number.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact SAP. An internal program error has occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR024 - Gross Payment Document &1 (VersionID) not found ?

  The SAP error message PSSC_CONTR024 indicates that a gross payment document with a specific identifier (Document Number and Version ID) could not be found in the system. This error typically arises in the context of payment processing or financial transactions within SAP, particularly in modules related to contract management or payment processing.
  Causes:
  
  Document Not Created: The gross payment document may not have been created or saved properly in the system.
  Incorrect Document Number: The document number or Version ID provided in the transaction may be incorrect or mistyped.
  Data Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be configuration issues in the SAP system that prevent the document from being found.
  
  Solutions:
  
  Verify Document Number and Version ID: Double-check the document number and Version ID you are using to ensure they are correct.
  Check Document Creation: Ensure that the gross payment document was created successfully. You can do this by searching for the document in the relevant transaction or report.
  Review Deletion/Archiving Policies: Check if the document has been deleted or archived. If it has been archived, you may need to restore it or access it through the archive.
  User Authorization: Ensure that you have the necessary authorizations to view or process the document. Consult with your SAP security team if needed.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  System Configuration Check: If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting document retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB03 (Display Document) or FBL1N (Vendor Line Item Display).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant context.
  Documentation: Review SAP documentation related to payment processing and contract management for additional insights into how gross payment documents are handled.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.