How To Fix PSSC_CONTR022 - No payment information found for &1

PSSC_CONTR022 - Overview

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 022

• Message text: No payment information found for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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PSSC_CONTR022 - Details

• The SAP error message PSSC_CONTR022: No payment information found for &1 typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where payment processing is involved. This error indicates that the system could not find any payment information associated with the specified identifier (represented by &1).
  Causes:
  
  Missing Payment Information: The most common cause is that there is no payment information recorded for the specified entity (e.g., customer, contract, or transaction).
  Incorrect Identifier: The identifier provided may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing payment information.
  
  Configuration Issues: Incorrect configuration settings in the payment processing module may lead to this error.
  Timing Issues: The payment information may not have been created or updated in the system at the time the request was made.
  
  Solutions:
  
  Verify Identifier: Check the identifier (&1) to ensure it is correct