How To Fix PSSC_CONTR022 - No payment information found for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 022

• Message text: No payment information found for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR022 - No payment information found for &1 ?

  The SAP error message PSSC_CONTR022: No payment information found for &1 typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where payment processing is involved. This error indicates that the system could not find any payment information associated with the specified identifier (represented by &1).
  Causes:
  
  Missing Payment Information: The most common cause is that there is no payment information recorded for the specified entity (e.g., customer, contract, or transaction).
  Incorrect Identifier: The identifier provided may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing payment information.
  Configuration Issues: Incorrect configuration settings in the payment processing module may lead to this error.
  Timing Issues: The payment information may not have been created or updated in the system at the time the request was made.
  
  Solutions:
  
  Verify Identifier: Check the identifier (&1) to ensure it is correct and exists in the system. This could involve looking up the customer or contract in the relevant module.
  Check Payment Information: Navigate to the payment information section in SAP and verify if the payment details are correctly entered and associated with the identifier.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that all relevant data has been updated.
  Configuration Review: Review the configuration settings related to payment processing in SAP to ensure they are set up correctly.
  Consult Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  Recreate Payment Information: If the payment information is indeed missing, you may need to create or update it manually in the system.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  Documentation: Refer to SAP documentation or help files related to payment processing and error handling for more detailed guidance.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message PSSC_CONTR022 effectively.