How To Fix PSSC_CONTR003 - Error during gross entitlement determination for SXP &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 003

• Message text: Error during gross entitlement determination for SXP &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR003 - Error during gross entitlement determination for SXP &1 ?

  The SAP error message PSSC_CONTR003 typically occurs during the process of determining gross entitlements in the context of SAP SuccessFactors Employee Central Payroll or similar modules. This error indicates that there was an issue while calculating the gross entitlement for a specific employee or payroll run.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration in the payroll schema or rules that govern the gross entitlement calculation.
  Master Data Issues: Missing or incorrect employee master data, such as pay scale, wage type, or other relevant information.
  Time Data Issues: Problems with time data, such as missing time entries or incorrect time evaluation results.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they may lead to unexpected errors.
  System Bugs: Occasionally, there may be bugs in the SAP system that could lead to this error.
  
  Solution:
  To resolve the PSSC_CONTR003 error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the payroll schema and rules related to gross entitlement determination. Ensure that they are correctly set up and that all necessary rules are included.
  
  
  
  Validate Master Data:
  
  Check the employee master data for the affected employee. Ensure that all required fields are filled out correctly, including pay scale, wage types, and any other relevant information.
  
  
  
  Review Time Data:
  
  Ensure that the time data for the employee is complete and accurate. Check for any missing time entries or errors in time evaluation.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can run the payroll process in debug mode to identify the exact point of failure. This can provide insights into what is causing the error.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or modifications in the payroll process, review them to ensure they are not causing the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PE51 (for payroll schema) or PC00_MXX_CALC (for payroll calculation) to analyze the payroll process.
  Documentation: Refer to SAP documentation for detailed information on payroll processing and configuration.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the PSSC_CONTR003 error in your SAP system.