How To Fix PSSC_CONFIG023 - No valid main partner for SSP &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONFIG - Message Class for Social Service Configuration EhP 6

• Message number: 023

• Message text: No valid main partner for SSP &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONFIG023 - No valid main partner for SSP &1 ?

  The SAP error message PSSC_CONFIG023 indicates that there is no valid main partner configured for the Service Provider (SSP) in the system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where partner relationships are crucial for processing transactions.
  Cause:
  
  Missing Configuration: The main partner for the specified Service Provider (SSP) has not been defined in the system.
  Incorrect Partner Assignment: The partner assigned may not be valid or may not meet the necessary criteria for the transaction.
  Data Inconsistency: There may be inconsistencies in the partner data or relationships that prevent the system from recognizing a valid main partner.
  Inactive Partner: The partner may be inactive or not properly set up in the system.
  
  Solution:
  
  
  Check Partner Configuration:
  
  Navigate to the partner configuration settings in SAP.
  Ensure that a valid main partner is assigned to the Service Provider (SSP) in question.
  If necessary, create or update the partner configuration to include a valid main partner.
  
  
  
  Validate Partner Status:
  
  Check the status of the partner in the system to ensure it is active and properly configured.
  If the partner is inactive, consider reactivating it or assigning a different active partner.
  
  
  
  Review Partner Relationships:
  
  Ensure that the relationships between the Service Provider and the partners are correctly defined.
  Check for any missing or incorrect entries in the partner relationship tables.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidance on configuring partners for your version of SAP.
  
  
  
  Testing:
  
  After making changes, test the configuration by attempting to execute the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or SPRO (Customizing) to access partner configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message PSSC_CONFIG023 and ensure that a valid main partner is configured for the Service Provider in your SAP system.