How To Fix PSSC_CONFIG022 - The decision category could not be updated for at least one SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONFIG - Message Class for Social Service Configuration EhP 6

• Message number: 022

• Message text: The decision category could not be updated for at least one SSP

What causes this issue?

In ERP 600 EhP6, every social service plan type (SSP type) has to be
assigned to a decision category. Therefore, existing SSPs must be
updated in the application table PSSCD_SXP. The system assigns the
decision category <LS>Eligibility & Entitlement Decision</> ('E')
in the field BTX_CLASS as a default setting.

System Response

The decision category could not be assigned for at least one SSP type.

How to fix this error?

Execute the program RPSSC00_SXPINDEX and select the checkbox '<LS>Update
Decision Category</>'.
If the error still occurs after executing the manual program run,
analyze the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONFIG022 - The decision category could not be updated for at least one SSP ?

  The SAP error message PSSC_CONFIG022 indicates that there was an issue updating the decision category for at least one Service Provider (SSP) in the context of SAP's Supplier Self-Service (SSP) or similar applications. This error typically arises during configuration or data processing tasks related to decision categories in the system.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the decision categories or the SSPs.
  Authorization Issues: The user may not have the necessary authorizations to update the decision category for the SSP.
  Configuration Errors: There could be misconfigurations in the decision category settings or the SSP settings.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems.
  Missing Required Fields: Certain required fields may not be filled out correctly or may be missing.
  
  Solutions:
  
  Check Data Consistency: Review the data for the SSPs and decision categories to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Ensure that the user attempting to make the update has the necessary authorizations to perform this action.
  Configuration Review: Go through the configuration settings for both the decision categories and the SSPs to ensure they are set up correctly.
  Check for Technical Issues: Look for any technical issues such as database locks or connectivity problems that might be preventing the update.
  Error Logs: Check the system logs for any additional error messages or details that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.