How To Fix PSSC_BILLING154 - More than one CA found for CA cat. &1 and BP &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BILLING - PS Social Services - Billing

• Message number: 154

• Message text: More than one CA found for CA cat. &1 and BP &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BILLING154 - More than one CA found for CA cat. &1 and BP &2 ?

  The SAP error message PSSC_BILLING154 indicates that there is more than one Contract Account (CA) found for a specific Contract Account category and Business Partner (BP). This situation typically arises in the context of billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  The error occurs when the system is trying to process a billing request, but it finds multiple contract accounts associated with the same business partner for the specified contract account category. This can happen due to:
  
  Data Duplication: There may be duplicate entries in the database for contract accounts linked to the same business partner.
  Incorrect Configuration: The configuration settings for contract accounts or business partners may not be set up correctly, leading to multiple associations.
  Business Partner Changes: Changes in the business partner data or contract account assignments that have not been properly updated or synchronized.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Accounts:
  
  Use transaction codes like FD03 (Display Customer) or FBL5N (Customer Line Item Display) to check the contract accounts associated with the business partner.
  Identify if there are indeed multiple contract accounts for the specified category.
  
  
  
  Data Cleanup:
  
  If duplicates are found, determine which contract account should be used and consider deactivating or deleting the unnecessary ones.
  Ensure that the correct contract account is assigned to the business partner.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to contract accounts and business partners. Ensure that the settings align with your business processes and that there are no misconfigurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing business partners and contract accounts, such as BP (Business Partner), FD01 (Create Customer), and FD02 (Change Customer).
  SAP Notes: Search for SAP Notes related to PSSC_BILLING154 for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed information on billing processes and contract account management.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.