How To Fix PSSC_BILLING151 - Payment family &1 cannot be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_BILLING - PS Social Services - Billing

  • Message number: 151

  • Message text: Payment family &1 cannot be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_BILLING151 - Payment family &1 cannot be found ?

    The SAP error message PSSC_BILLING151 with the description "Payment family &1 cannot be found" typically occurs in the context of billing and payment processing within the SAP system. This error indicates that the system is unable to locate a specific payment family that is referenced in the transaction or process you are attempting to execute.

    Cause:

    1. Missing Configuration: The payment family referenced in the error message may not be configured in the system. This could happen if the payment family was never created or if it was deleted.
    2. Incorrect Data Entry: There may be a typo or incorrect entry in the payment family field, leading the system to search for a non-existent payment family.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing payment family records.
    4. Authorization Issues: The user may not have the necessary authorizations to access the payment family data.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for payment families in your SAP system. This is usually found in the customizing settings (transaction code SPRO).
      • Ensure that the payment family referenced in the error message exists and is properly configured.
    2. Verify Data Entry:

      • Double-check the input data for any typos or incorrect entries. Make sure that the payment family ID is correct.
    3. Data Migration Review:

      • If the error occurred after a data migration, review the migration logs and ensure that all necessary data, including payment families, was migrated correctly.
    4. User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the payment family data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the payment family configuration and troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to investigate the configuration and data.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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