How To Fix PSSC_BILLING091 - Enter both frequency unit and frequency factor


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_BILLING - PS Social Services - Billing

  • Message number: 091

  • Message text: Enter both frequency unit and frequency factor

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_BILLING091 - Enter both frequency unit and frequency factor ?

    The SAP error message PSSC_BILLING091 indicates that both the frequency unit and frequency factor must be specified in the billing process. This error typically occurs in the context of billing documents, particularly when dealing with recurring billing or subscription-based services.

    Cause:

    The error arises when the system expects a frequency unit (like days, weeks, months, etc.) and a frequency factor (the numerical value that indicates how many of the frequency units apply) to be provided, but one or both of these values are missing. This is often seen in scenarios where billing is based on a recurring schedule, such as subscriptions or installment payments.

    Solution:

    To resolve this error, you should:

    1. Check the Billing Document: Open the billing document that triggered the error and navigate to the relevant section where frequency details are specified.

    2. Enter Frequency Unit and Factor:

      • Frequency Unit: This could be a unit of time such as "Days", "Weeks", "Months", etc. Ensure that you select the appropriate unit based on your billing cycle.
      • Frequency Factor: This is a numerical value that indicates how many of the selected frequency units apply. For example, if the billing occurs every month, you would enter "1" for the frequency factor with "Months" as the frequency unit.
    3. Validate the Data: After entering the required information, validate the billing document to ensure that all necessary fields are filled out correctly.

    4. Save and Process: Once the required fields are filled, save the document and attempt to process it again.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) to access and modify billing documents.
    • Configuration Settings: If this error occurs frequently, it may be worth checking the configuration settings in the SAP system related to billing and invoicing. This can include settings for billing plans, pricing procedures, and item categories.
    • Documentation: Refer to SAP documentation or help files for more detailed information on billing processes and the specific fields required for recurring billing.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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