How To Fix PSSC_BILLING035 - For NCD (ID &1, BP &2) a reversal doc. is not created

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BILLING - PS Social Services - Billing

• Message number: 035

• Message text: For NCD (ID &1, BP &2) a reversal doc. is not created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BILLING035 - For NCD (ID &1, BP &2) a reversal doc. is not created ?

  The SAP error message PSSC_BILLING035 typically indicates that a reversal document could not be created for a Non-Consumption Document (NCD) due to certain conditions not being met. This error can occur in various scenarios, particularly in billing and invoicing processes.
  Cause:
  
  Document Status: The original document may not be in a status that allows for reversal. For example, if the document has already been reversed or is in a closed status, the system will not allow a new reversal.
  Missing Data: Required data for creating the reversal document may be missing or incorrect. This could include billing information, customer data, or other relevant fields.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of reversal documents for certain types of transactions or under specific conditions.
  Authorization Issues: The user attempting to create the reversal may not have the necessary authorizations to perform this action.
  Technical Errors: There could be underlying technical issues, such as database locks or system errors, that prevent the reversal from being processed.
  
  Solution:
  
  Check Document Status: Verify the status of the original document. Ensure that it is eligible for reversal and has not already been reversed or closed.
  Review Required Data: Ensure that all necessary data for the reversal is present and correct. This includes checking the billing document, customer master data, and any related information.
  Configuration Review: Consult with your SAP configuration team to review the settings related to billing and reversal documents. Ensure that the system is configured to allow reversals for the specific document type in question.
  Authorization Check: Confirm that the user has the appropriate authorizations to create reversal documents. If not, the user may need to request additional permissions.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF11 (to reverse billing documents) and VF02 (to change billing documents) to troubleshoot the issue.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases updates and patches that may address known issues.
  Documentation: Review SAP documentation and help resources for additional guidance on handling billing and reversal processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, further investigation may be necessary, potentially involving SAP support.