How To Fix PSRM_SOA040 - Record search failed

PSRM_SOA040 - Overview

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 040

• Message text: Record search failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA040 - Record search failed ?

  The SAP error message PSRM_SOA040: Record search failed typically occurs in the context of SAP Supplier Relationship Management (SRM) when the system is unable to find or retrieve the requested records during a search operation. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Not Available: The records you are trying to search for may not exist in the database or may have been deleted.
  Search Criteria: The search criteria used may be too restrictive or incorrect, leading to no matching records.
  Authorization Issues: The user may not have the necessary authorizations to view the records.
  System Configuration: There may be issues with the configuration of the search functionality or the underlying database.
  Technical Issues: There could be technical problems such as database connectivity issues or performance problems affecting the search operation.
  
  Solutions:
  
  Check Data Availability: Verify that the records you are searching for actually exist