How To Fix PSRM_SOA037 - Document ID or Document Class is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 037

• Message text: Document ID or Document Class is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA037 - Document ID or Document Class is empty ?

  The SAP error message PSRM_SOA037 indicates that a required field, specifically the Document ID or Document Class, is empty when trying to process a document in the SAP system. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where document management is involved.
  Cause:
  
  Missing Input: The most common cause is that the user did not provide a Document ID or Document Class when attempting to create or process a document.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not recognizing the Document ID or Document Class.
  Data Transfer Issues: If data is being transferred from another system or module, there may be issues with the data mapping or transfer process that result in these fields being empty.
  User Authorization: The user may not have the necessary authorizations to access or create documents, leading to incomplete data being submitted.
  
  Solution:
  
  Check Input Fields: Ensure that the Document ID and Document Class fields are filled in correctly before submitting the document. Validate that the values entered are correct and conform to the expected formats.
  Review Configuration: Check the configuration settings in the SAP system related to document management. Ensure that the Document Class is defined and that the system is set up to recognize the Document ID.
  Data Mapping: If the error occurs during data transfer, review the mapping and transformation rules to ensure that the Document ID and Document Class are being populated correctly.
  User Authorization: Verify that the user has the necessary permissions to create or modify documents in the system. If not, work with your SAP security team to grant the appropriate authorizations.
  Debugging: If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any underlying issues or logs that might provide more context on the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for the specific module you are working with to understand the requirements for Document ID and Document Class.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.