How To Fix PSRM_SOA010 - Record reading failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 010

• Message text: Record reading failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA010 - Record reading failed ?

  The SAP error message PSRM_SOA010: Record reading failed typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules when the system is unable to retrieve a specific record from the database. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Possible Causes:
  
  Data Integrity Issues: The record may have been deleted or is in an inconsistent state.
  Authorization Problems: The user may not have the necessary permissions to access the record.
  Database Issues: There could be a problem with the database connection or the database itself (e.g., corruption).
  Configuration Errors: Incorrect configuration settings in the SRM system can lead to issues in record retrieval.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the data.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify if the record exists in the database. You can do this by using transaction codes like SE16 or SE11 to check the relevant tables.
  If the record is missing, you may need to restore it from a backup or recreate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the record. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Database Connection:
  
  Check the database connection settings in the SAP system. Ensure that the database is up and running and that there are no connectivity issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the module in question. Ensure that all necessary settings are correctly configured.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a recent transport, check if all objects were transported correctly. You may need to re-transport or adjust the configuration.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error message with additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SU53 (Authorization Check), SLG1 (Application Log), and ST22 (Dump Analysis).
  Documentation: Review SAP documentation related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the PSRM_SOA010 error and implement an appropriate solution.