How To Fix PSRM_SOA009 - Read of the record content failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PSRM_SOA - Messages for Service Enterprises in PublicSectorRecordsMgnmt

• Message number: 009

• Message text: Read of the record content failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSRM_SOA009 - Read of the record content failed ?

  The SAP error message PSRM_SOA009: Read of the record content failed typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with reading data from a specific record or object. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistency: The record you are trying to access may be corrupted or inconsistent, leading to a failure in reading its content.
  Authorization Issues: The user may not have the necessary permissions to access the record or the data source.
  Configuration Errors: Incorrect configuration in the integration scenario or service might lead to this error.
  Database Issues: Problems with the database, such as connectivity issues or database corruption, can also cause this error.
  Missing or Incomplete Data: The record may not exist or may be incomplete, leading to a failure when attempting to read it.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data in the database. Ensure that the records are complete and not corrupted.
  Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the required records.
  Configuration Review: Check the configuration settings in the SAP PI/PO system. Ensure that all necessary parameters are correctly set up.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  Error Logs: Review the application and system logs for more detailed error messages that can provide additional context about the failure.
  Recreate the Record: If the record is corrupted or missing, consider recreating it if possible.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the PSRM_SOA009 error effectively.