How To Fix PSISSO021 - You cannot print the header text

SAP Error Message - Details

• Message type: E = Error

• Message class: PSISSO - PS Logistic Information System: Individual Overviews

• Message number: 021

• Message text: You cannot print the header text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSISSO021 - You cannot print the header text ?

  The SAP error message PSISSO021, which states "You cannot print the header text," typically occurs when there is an issue with the configuration or data related to the printing of documents in SAP, particularly in the context of project systems or related modules.
  Causes:
  
  Missing Header Text: The header text that is supposed to be printed may not be defined or is missing in the document.
  Print Layout Configuration: The print layout or form may not be correctly configured to include the header text.
  Authorization Issues: The user may not have the necessary authorizations to access or print the header text.
  Document Type Settings: The document type settings may not allow for header text to be printed.
  Output Device Configuration: The output device may not be set up correctly to handle the printing of header texts.
  
  Solutions:
  
  Check Header Text: Ensure that the header text is defined in the document you are trying to print. If it is missing, add the necessary text.
  Review Print Layout: Verify the print layout or form configuration in SAP Smart Forms or SAPscript. Ensure that the header text field is included in the layout.
  Authorization Check: Confirm that the user has the necessary authorizations to print the document and access the header text.
  Document Type Configuration: Check the configuration of the document type in the relevant customizing settings to ensure that it allows for header text printing.
  Output Device Settings: Review the output device settings in transaction SPAD to ensure that it is configured correctly for the type of document being printed.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPAD (for output device configuration), SMARTFORMS (for Smart Forms), or SE71 (for SAPscript) to check and modify the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for details on configuring print layouts and handling header texts in the context of your specific module (e.g., Project System, Sales and Distribution).
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or technical team for further investigation.