How To Fix PSHLP_MSG_CL104 - Project &1 not loaded to the project cache; database update error

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 104

• Message text: Project &1 not loaded to the project cache; database update error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL104 - Project &1 not loaded to the project cache; database update error ?

  The SAP error message PSHLP_MSG_CL104 indicates that a project (denoted by &1) could not be loaded into the project cache due to a database update error. This error typically arises in the context of Project System (PS) module in SAP, where the system is unable to retrieve or update project-related data.
  Causes:
  
  Database Locking Issues: The project data might be locked by another transaction or user, preventing the current operation from completing.
  Data Inconsistencies: There may be inconsistencies or corruption in the project data in the database.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the project data.
  System Performance Issues: High load on the database or system performance issues can lead to timeouts or failures in data retrieval.
  Configuration Issues: Incorrect configuration settings in the project system or related modules can lead to errors in data handling.
  
  Solutions:
  
  Check Database Locks: Use transaction code SM12 to check for any locks on the project data. If locks are found, you may need to wait for them to be released or contact the user who holds the lock.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the project data. You can check this using transaction code SU53 after the error occurs.
  Consistency Check: Run a consistency check on the project data using transaction code CJEN (for project structure) or CJE1 (for project definitions) to identify and correct any inconsistencies.
  Database Performance: Monitor the database performance and check for any issues that might be causing delays. You can use transaction codes like ST22 (dump analysis) and SM21 (system log) to identify any underlying issues.
  Rebuild Project Cache: If the issue persists, you may need to clear and rebuild the project cache. This can be done using transaction code CJ20N or CJ02 to re-save the project.
  Check System Logs: Review the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJ02 (Change Project), SM12 (Display and Delete Locks), SU53 (Authorization Check), ST22 (Dump Analysis), and SM21 (System Log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the Project System module to understand the data structures and processes involved.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.