How To Fix PSHLP_MSG_CL084 - Materials of project &1 could not be loaded into the TREX-based cache

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 084

• Message text: Materials of project &1 could not be loaded into the TREX-based cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL084 - Materials of project &1 could not be loaded into the TREX-based cache ?

  The SAP error message PSHLP_MSG_CL084 indicates that there was an issue loading materials of a project into the TREX-based cache. TREX (Text Retrieval and Information Extraction) is a search and classification engine used by SAP for various applications, including project management.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies or issues with the data related to the materials in the project.
  Configuration Issues: The TREX configuration might not be set up correctly, or there may be issues with the connection between SAP and TREX.
  Authorization Issues: The user may not have the necessary authorizations to access the materials or the project.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to load the materials into the cache.
  Missing or Corrupted Data: The materials or related data might be missing or corrupted, preventing them from being loaded.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that the materials associated with the project exist and are correctly configured in the system.
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  
  
  
  Review TREX Configuration:
  
  Ensure that the TREX system is properly configured and running. You can check the TREX administration tools for any errors or warnings.
  Verify the connection settings between SAP and TREX.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the materials and the project. You can use transaction SU53 to analyze authorization issues.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider scheduling the operation during off-peak hours.
  
  
  
  Rebuild the TREX Cache:
  
  If the issue persists, you may need to rebuild the TREX cache. This can often resolve issues related to stale or corrupted cache entries.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), ST22 (Dump Analysis), SM21 (System Log).
  TREX Administration: Familiarize yourself with TREX administration tools and logs to monitor and troubleshoot issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the PSHLP_MSG_CL084 error in your SAP system.