How To Fix PSHLP_MSG_CL062 - &1 &2 not loaded into the TREX-based cache; object locked by &3

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 062

• Message text: &1 &2 not loaded into the TREX-based cache; object locked by &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL062 - &1 &2 not loaded into the TREX-based cache; object locked by &3 ?

  The SAP error message PSHLP_MSG_CL062 indicates that a specific object (like a document or a data record) could not be loaded into the TREX-based cache because it is currently locked by another user or process. This can happen in scenarios where multiple users or processes are trying to access or modify the same object simultaneously.
  Cause:
  
  Object Locking: The object you are trying to access is locked by another user or process. This is a common scenario in systems where concurrent access is managed to prevent data inconsistencies.
  Long-running Transactions: If a transaction is taking a long time to complete, it may hold a lock on the object longer than expected.
  System Configuration: There may be configuration settings in the SAP system that affect how locks are managed.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the object. You can see which user or process is holding the lock.
  Release the Lock: If you have the necessary permissions, you can manually release the lock from the SM12 transaction. However, be cautious when doing this, as it may lead to data inconsistencies if the other process is still active.
  Wait for the Lock to be Released: If the lock is held by another user, it may be best to wait until they complete their transaction.
  Check for Long-running Processes: Use transaction code SM66 to monitor active processes and identify any long-running transactions that may be causing the lock.
  Review System Configuration: Ensure that the system is configured correctly for handling locks and that there are no issues with the TREX configuration.
  
  Related Information:
  
  TREX (Text Retrieval and Extraction): TREX is a search and classification engine used in SAP for full-text search and indexing. It is important for performance in scenarios involving large datasets.
  Lock Management in SAP: SAP uses a locking mechanism to ensure data integrity. Understanding how locks work in SAP can help in troubleshooting similar issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.