How To Fix PSHLP_MSG_CL037 - Logs updated according to Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

  • Message number: 037

  • Message text: Logs updated according to Customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSHLP_MSG_CL037 - Logs updated according to Customizing ?

    The SAP error message PSHLP_MSG_CL037 typically indicates that there is an issue related to the configuration of logs in the system, particularly in the context of the Project System (PS) module. The message suggests that logs are not being updated as expected according to the customizing settings.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Customizing Settings: The settings for logging in the Project System may not be configured correctly. This could involve missing or incorrect entries in the customizing tables related to logging.

    2. Authorization Issues: The user may not have the necessary authorizations to update logs in the system.

    3. Technical Issues: There may be underlying technical issues, such as problems with the database or application server that prevent logs from being updated.

    4. Missing Dependencies: Certain dependencies or prerequisites for logging may not be met, leading to this error.

    Solution:

    To resolve the PSHLP_MSG_CL037 error, you can take the following steps:

    1. Check Customizing Settings:

      • Navigate to the relevant customizing transaction (usually SPRO) and verify the settings related to logging in the Project System.
      • Ensure that all necessary configurations are in place and correctly set up.
    2. Review Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to update logs.
      • You can use transaction SU53 to analyze authorization issues after the error occurs.
    3. Check System Logs:

      • Use transaction SLG1 to check the application logs for any additional error messages or warnings that may provide more context about the issue.
    4. Technical Support:

      • If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues that may be affecting log updates.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the Project System and logging to ensure that you are following best practices.
    6. Testing:

      • After making changes, perform tests to ensure that logs are being updated correctly and that the error does not reoccur.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Training and Documentation: Ensure that users are trained on the correct procedures for logging and that documentation is up to date.

    By following these steps, you should be able to identify and resolve the cause of the PSHLP_MSG_CL037 error in your SAP system.

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