How To Fix PSB_API_MSGCL122 - Status operations cannot be performed for PM and CS orders or milestones

SAP Error Message - Details

• Message type: E = Error

• Message class: PSB_API_MSGCL -

• Message number: 122

• Message text: Status operations cannot be performed for PM and CS orders or milestones

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSB_API_MSGCL122 - Status operations cannot be performed for PM and CS orders or milestones ?

  The SAP error message PSB_API_MSGCL122 indicates that certain status operations cannot be performed on Plant Maintenance (PM) and Customer Service (CS) orders or milestones. This error typically arises when there is an attempt to change the status of an order or milestone that is not allowed due to the current state of the order or the type of order being processed.
  Causes:
  
  Order Type Restrictions: The order type may have specific restrictions that prevent certain status changes. For example, some statuses may only be applicable to production orders and not to PM or CS orders.
  Current Status: The current status of the order may not allow for the requested operation. For instance, if an order is already completed or closed, you cannot change its status to in-process.
  Dependencies: There may be dependencies or prerequisites that need to be fulfilled before the status can be changed. For example, all related tasks or operations must be completed.
  Configuration Settings: The system configuration may restrict certain operations based on business rules or settings defined in the system.
  
  Solutions:
  
  Check Order Status: Review the current status of the order or milestone you are trying to modify. Ensure that the status change you are attempting is valid based on the current state.
  Review Order Type: Verify the type of order you are working with and check if the status change is permissible for that specific order type.
  Fulfill Dependencies: Ensure that all prerequisites for the status change are met. This may include completing related tasks or ensuring that all necessary documentation is in place.
  Consult Configuration: If you have access, review the configuration settings related to order statuses in the SAP system. This may require assistance from a system administrator or SAP consultant.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the operation is not allowed.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on order management, status handling, and specific error messages.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant for further assistance.