How To Fix PSB_API_MSGCL072 - Invalid keys


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSB_API_MSGCL -

  • Message number: 072

  • Message text: Invalid keys

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSB_API_MSGCL072 - Invalid keys ?

    The SAP error message PSB_API_MSGCL072: Invalid keys typically occurs in the context of using the Project System (PS) module or related APIs in SAP. This error indicates that the keys provided in a transaction or API call do not match any existing records in the database. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Key Values: The keys (such as project number, WBS element, or network number) provided in the API call or transaction may be incorrect or do not exist in the system.
    2. Data Deletion: The records associated with the keys may have been deleted or archived, leading to the invalid key error.
    3. Authorization Issues: The user may not have the necessary authorizations to access the records associated with the provided keys.
    4. Configuration Issues: There may be configuration issues in the Project System that prevent the keys from being recognized.

    Solutions:

    1. Verify Key Values: Double-check the keys you are using in your API call or transaction. Ensure that they are correct and correspond to existing records in the system.
    2. Check Data Existence: Use transaction codes like CJ03 (Display Project) or CJ20N (Project Builder) to verify that the project or WBS element exists in the system.
    3. Review Authorizations: Ensure that the user executing the transaction or API call has the necessary authorizations to access the relevant data.
    4. Consult Change Logs: If you suspect that the data may have been deleted, check the change logs or consult with your SAP Basis team to see if the records were archived or deleted.
    5. Debugging: If you are working with custom code or an API, consider debugging the code to see what keys are being passed and where the failure occurs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Documentation: Review the official SAP documentation for the Project System module to understand the expected key formats and requirements.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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