How To Fix PSB_API_MSGCL023 - Material not found for the given key


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSB_API_MSGCL -

  • Message number: 023

  • Message text: Material not found for the given key

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSB_API_MSGCL023 - Material not found for the given key ?

    The SAP error message PSB_API_MSGCL023 indicates that a material could not be found for the given key. This error typically occurs in the context of SAP's Product Lifecycle Management (PLM) or when working with materials in various SAP modules.

    Cause:

    1. Incorrect Material Key: The material key (such as Material Number) provided in the API call or transaction may be incorrect or does not exist in the system.
    2. Material Not Created: The material may not have been created or activated in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the material.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the material not being available.
    5. Material Status: The material may be in a status that prevents it from being accessed (e.g., blocked or inactive).

    Solution:

    1. Verify Material Key: Check the material key you are using to ensure it is correct. You can do this by searching for the material in the SAP system using transaction codes like MM03 (Display Material).
    2. Create Material: If the material does not exist, you may need to create it using transaction code MM01 (Create Material).
    3. Check Authorizations: Ensure that the user has the necessary authorizations to access the material. This may involve checking user roles and permissions.
    4. Check Material Status: Verify the status of the material to ensure it is active and not blocked. You can check this in the material master data.
    5. Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the material is available in all relevant systems.
    6. Consult Logs: Check system logs for any additional error messages or information that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), MM03 (Display Material), and MM04 (Display Material Change Documents).
    • Material Master Data: Understand the structure and fields of the material master data, as this can help in troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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